This Personal Data Processing Policy (hereinafter referred to as the Policy) defines the procedure for processing and protecting personal data provided by users of the website https://kiselburo.com (hereinafter referred to as the Operator, we, us, our).
1. General provisions
This policy has been developed in accordance with the Law of Ukraine "On the Protection of Personal Data" No. 2297-VI. By using this website, you agree to the terms of this Policy and consent to the processing of your personal data.
2. Subjects of personal data
The policy applies to all users of the website, including:
persons who submit requests via feedback forms;
persons who provide contact details via forms or subscriptions.
3. Personal data we process
First name, last name (if available);
Contact details: phone number, email address;
Data obtained via chat, email, or other communication channels;
Information about your interaction with the website (collected via Google Analytics, Tag Manager, etc.);
Other data that you voluntarily provide to us.
4. Purposes of personal data processing
Provision of services and consultations;
Processing your requests and orders;
Communication with customers and providing information;
Sending marketing mailings and notifications about special offers;
Maintaining an internal customer database (CRM);
Improving the quality of service and website performance.
5. Transfer of personal data
We do not transfer your personal data to third parties without your consent, except in cases provided for by law.
We may provide access to data to our technology partners (Google, CRM systems) solely to ensure the functioning of the service.
6. Data retention period
The data is stored for as long as necessary to achieve the purposes of processing, or until you withdraw your consent.
7. Protection of personal data
We take all necessary organizational and technical measures to protect personal data from unauthorized access, alteration, loss, or destruction.
8. User rights
Each user has the right to:
find out what data is being processed;
request the correction, blocking, or deletion of data;
withdraw consent to data processing;
9. Changes to the Policy
We reserve the right to make changes to this Policy at any time. The current version will always be available on our website.